With over 1,000 Independent Telephone Companies in the United States and hundreds of Competitive Local Exchange Carriers (CLEC), interexchange carriers and wireless companies,  the exchange and access billing arenas are becoming even more complex and difficult to manage. The environment is further complicated by ever-changing rates, tariffs, and Federal and State regulatory interaction. Unprecedented technological advancements, overshadowed by a still-regulated environment and current accounting scandals, highlight the ever-increasing importance of impeccably managed business processes and the ability to ensure accurate and consistent information within these processes. 
Increasing competition necessitates that business processes, especially those linked directly to the revenue stream, strongly support corporate expectations. The ability to track, analyze, measure and report resulting outcomes is paramount to understanding impacts to corporate strategies and financial results.
Insight Management Group, Inc. responds to the critical need for effective, cost-efficient Business Intelligence solutions for today’s telecommunications challenges.

• Insight Management Group provides experienced, qualified and credentialed resources to review and analyze both existing processes and content to determine potential billing irregularities. When necessary, the IMG team delivers efficient and effective solutions for those irregularities, accompanied by a formal management presentation to support improvement opportunities. IMG will follow up with effective training and implementation when requested to do so by the client.

• When dealing with exchange and access billing issues, the IMG process does not undermine activities by other companies, but rather strengthens the processes within the client company. The IMG approach supports the transfer of delivered knowledge to the client, sustaining the development of new tools and operations beyond external assistance.

• The IMG process focuses on insuring the integrity of these key financial activities, thereby protecting the client from contractual liability, and identifying opportunities to maximize revenue and minimize expense.